Refund and Replacement Policy

REFUND POLICY

 

If you are unsatisfied with any of the product. We take returns and refund you in full.

Let’s us know immediately after receiving the product which you wish to return via email

info@nepalipasal.com 

We will refund the full amount for any products that have not met your satisfaction.

 

Please Note: unsatisfied goods should be notified on same day when the goods are received.

Since, most of the food items are perishable return must be requested on the same day.

 

 REPLACEMENT POLICY

If an item you've ordered item is out of stock, we will always try to replace it with a similar item.

 

Refund Time Frame

We will refund immeiately from our end, however, it will take approxmately 10-12 business days for you to receive funds back to your account. Reason is we have to go through third party payment get way.

 

Thank You